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May 29, 2020 The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs and MacBooks. This trusted portable storage always offers quick and easy way to expand the storage space of your computer and to store a massive amount of photos, videos, music and documents. Guide: Western Digital My Passport X 2TB Mac Driver. The following instructions can help you to download the driver for Mac. Go to the manufacturer’s site by opening a new web browser tab. From the products listed, select My Passport X 2TB. In the Mac Operating system area, click the appropriate driver. Sep 12, 2019 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. Uninstall/Reinstall USB controllers on WD My Passport drive.
Can I Use WD Hard Drive on Mac and PC
Before you get the answer, you must figure out what kind of file system can work well on both the macOS and the Windows system. macOS supports a handful of common file systems - HFS+, FAT32, and exFAT, with read-only support for NTFS. While Windows employs two major file systems: NTFS and FAT. FAT was inherited from old DOS and has exFAT as its later extension. In addition, the ReFS file system was developed as a new generation file system for server computers starting from Windows Server 2012.
That is to say, only FAT32 and exFAT can work on both Mac and PC. If you want to share digital files between Mac and Windows system easily, you must convert WD My Passport to FAT or exFAT. Here are three ways to format a WD My Passport, follow any one of them to convert to FAT.
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- Solution 1. Format WD HDD with Software (FREE)
How to Format WD My Passport in Windows Platform (Free)
You can format a Western Digital My Passport external hard drive to ex-FAT or FAT32 format using a free ex-FAT or FAT32 converter - EaseUS Partition Master or use built-in applications Windows.
Solution 1. Format WD My Passport Using Software (Free)
It is a wise choice to use a professional format tool. With the help of EaseUS Partition Master Free, you can perfectly bypass the format limitation of the Windows disk management tool and help you format WD My Passport to FAT32 or exFAT easily without any obstacles. What's more, this Windows partition software helps you create, resize, clone, move, and merge partitions without difficulty. Follow the details below to convert WD My Passport to FAT32 or exFAT.
Step 1: Launch EaseUS Partition Master, right-click the partition on your external hard drive/USB/SD card which you want to format and choose the 'Format' option.
Step 2: Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3), and cluster size to the selected partition, then click 'OK'.
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Step 3: In the Warning window, click 'OK' to continue.
Step 4: Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting your external hard drive/USB/SD card.
Solution 2. Format WD My Passport Using File Explorer
Windows limits FAT32 partitions to 32GB. It does not offer the ability to format a drive larger than 32GB to FAT32, the only available choices are NTFS or exFAT. If you want to format your WD My Passport to FAT32, you must make sure that the size is smaller than 32GB. If it is larger than 32GB, you can only format it to exFAT.
Step 1. Open Windows File Explorer, locate and right-click on WD My Passport that you need to format, select 'Format'.
Step 2. Rename the drive, reset its file system to FAT32 or exFAT.
Step 3. Click 'Start' to begin the formatting.
How to Format WD My Passport in macOS/OS X Platform
The easiest way to format the drive to FAT32 or exFAT is by using macOS's built-in Disk Utility for FAT32 or exFAT.
Tips: The instructions below are designed to help repartition and format a hard drive. Once the process begins, all the data on the drive will be lost!
Step 1. Connect WD My Passport to your Mac.
Step 2. Once that's done, double left-click on the Mac HD, the internal Mac hard drive visible on the top-right corner of the desktop screen.Select 'Applications > Utilities > Disk Utility'.
Step 3. Select your WD My Passport on the sidebar, choose 'Erase'.
Step 4. Rename the drive, select the 'Volume Format' drop-down list and choose 'MS-DOS (FAT)' or 'ex-FAT File System'. Then click 'Erase'.
Wait for the process to complete and let the macOS erase data on the drive and reformat it by FAT32 or ex-FAT format. Then, you can use the drive in macOS or OS X as a regular hard drive.
Difference Between FAT32, exFAT, and NTFS
FAT is known as the File Allocation Table. The successive major versions of the FAT format are named after the number of table element bits: FAT12, FAT16, and FAT32. FAT32 is the oldest of the three file systems available to Windows. Individual files on a FAT32 drive can’t be over 4 GB in size. A FAT32 partition must also be less than 8 TB, which admittedly is less of a limitation unless you’re using super-high-capacity drives.
exFAT, Extended File Allocation Table, is optimized for flash drives. It was added to older versions of Windows with updates to Windows XP and Windows Vista. This file system doesn't have the limitations of FAT32. You can use it when you need a bigger file size and partition limits than FAT32 offers.
NTFS, NT File System, is the modern file system Windows likes to use by default. It is packed with modern features not available to FAT32 and exFAT. However, it only works with all versions of Windows, but read-only with Mac by default.
If you want to use WD My Passport or any other hard drive on Mac and PC, you need to format a Western Digital My Passport external hard drive in exFAT or FAT32 format.
Tips to Avoid Formatting WD My Passport Without Backup
Just as I have mentioned above, once the process begins, all the data on the drive will be lost. To avoid unnecessary data loss issues, we highly recommended all users extract or back up important data to another device or partition in advance. You can copy files one by one to a new disk or drive. If you have quite a lot of data to be transferred, professional backup software shall be your best choice. Here we recommend you try EaseUS Todo Backup which allows you to directly back up target data with simple steps.
Step 1: Launch EaseUS Todo Backup software and then choose 'File Backup', 'Disk/partition Backup' or 'System Backup' for different backup purpose.
Step 2: Choose the system, disk partition, files or apps that you want to back up. Then select a destination where you want to store the backup file.
Step 3: Click 'Proceed' to start the data backup process.
Hot Topics - People Also Ask These Questions
What is the difference between NTFS, fat32, and exFAT?
NTFS is the commonly used file system for Windows internal drives. Windows OS can only be installed on an NTFS partition. FAT32 is an older file system used for external drives due to its great compatibility. exFAT is a replacement for FAT32, which is not as compatible as FAT32 but without the limitations of FAT32.
Can I use WD hard drive on Mac and PC?
Yes. If you want to use WD My Passport or any other hard drive on Mac and PC, you need to format a Western Digital My Passport external hard drive in exFAT or FAT32 format.
Can I convert exFAT to NTFS without losing data?
You are unable to directly convert exFAT to NTFS without losing data, as there is no such utility that can help you perform the exFAT to NTFS conversion. You can back up exFAT partition data to another drive and then format the exFAT partition to NTFS with EaseUS Partition Master Free.
How do I format my WD Passport?
Step 1. Run EaseUS Partition Master, right-click the hard drive partition you intend to format and choose Format.
Step 2. In the new window, set the Partition label, File system (NTFS/FAT32/EXT2/EXT3/exFAT), and Cluster size for the partition to be formatted, then click OK.
Step 3. Click OK in it to continue.
Step 4. Click the Execute Operation button on the top-left corner to review the changes, then click Apply.
Conclusion
You can format your Western Digital My Passport external hard drive to FAT32 or exFAT format to transfer the data between a Mac and Windows system conveniently. According to the solutions above, the EaseUS partition tool stands out for its convenience and easiness. It's always your best choice.
Summary: This article analyzes why the WD My Passport for Mac drive is not mounting/working on Mac and how to fix this issue. If you worry about losing data from this hard drive, you can recover lost data with iBoysoft Data Recovery for Mac at first.
Overview of WD My Passport for Mac hard drive
The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs and MacBooks. This trusted portable storage always offers quick and easy way to expand the storage space of your computer and to store a massive amount of photos, videos, music and documents. The WD My Passport for Mac drive comes in some amazing features like cloud storage, password protection with hard drive encryption, and compatiblity with Apple's Time Machine backup software. But the problem is that no matter how powerful this hard drive is, it is possible that this WD My Passport for Mac hard drive is not mounting on Mac computer.
Here is one typical case from apple.stackexchange.com:
My Passport For Mac Troubleshooting
My WD hard drive (WD My Passport for Mac) won't mount on my MacBook Air, not even in Disk Utility. I have 1 TB family photos on this hard drive, which are very precious for me. How to fix WD My Passport for Mac hard drive not mounting error? Any data recovery solution? Thanks a lot!
In fact, this is a common annoyance for many WD customers that the hard drive fails to mount in Finder or Disk Utility. If your My Passport for Mac hard drive is not working for the same reason and you haven't got an effective workaround to fix this unmounted drive on your Mac, check this page. You'll know why it happens and how to mount the Western Digital my passport drive to access it again.
Why is WD My Passport for Mac not mounting?
WD My Passport for Mac drives, including My Passport and Easystore, not mounting on Mac result from various factors. The reasons could be virus infection, internal file system errors, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. For all kinds of reasons, your Mac won't recognize this hard drive and thus this external hard drive won't mount. As a result, you can't open this WD My Passport for Mac drive nor access your important files.
How to fix the unmounted WD My Passport hard drive on Mac?
The connected WD My Passport drive should be automatically mounted on the desktop, in Finder and Disk Utility. When it won't mount on Mac as you expect, you can try these methods.
1. Show the mounted WD My Passport for Mac hard drive on Mac destop
Sometimes, the My Passport drive is recognized and mounted by the Mac, and you just don't see it. You can go to Finder > Preferences and confirm if the 'External Disks' under 'Show these items on the desktop' is selected. This will ensure if the external drives connected to this Mac are allowed to show on the desktop.
But if your WD My Passport drive is not even showing up, it's reasonable that you can't see it mounting on Mac. Then, you shoud check the connections and some hardware issues.
2. Mount the WD Mac hard drive in Disk Utility
You can go to Utility and see if this hard drive appears in the left sidebar. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the 'Mount' button to mount it manually. However, if this external hard drive is corrupted, the 'Mount' button will not be available and you need to try the next solution.
But sometimes, you can't mount a hard drive on Mac because of internal disk errors like file system corruption, partition table lost, the directory is corrupted, etc. You WD My Passport for Mac drive won't be recognized by your Mac in these cases. Fortunately, you can fix the hard drive not mounting issue with the native disk repair tool, First Aid.
3. Run First Aid to fix WD My Passport for Mac not mounting error
First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you have troubles with a hard disk, First Aid should be a good disk repair tool.
Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue.
Step 2: In the sidebar, select the not mounting WD My Passport for Mac hard drive.
Step 3: Click the 'First Aid' button.
Step 4: Click Run.
If Disk Utility reports that the WD My Passport for Mac hard drive appears to be OK or has been repaired, you're done. Otherwise, this WD My Passport drive has been corrupted. You have to retrieve your data from this corrupted hard drive as soon as possible.
When those methods didn't make any difference and the WD My passport for Mac hard drive is not mounting still, you need to check some hardware issues that get involved in the disk connection.
Let's start with some basics factors.
4. Check the power supply of the WD My Passport for Mac drive
It's well known that insufficient or no power supply in USB ports could also lead to hard drive not mounting issue. Therefore, you should make sure the WD My Passport for Mac hard drive is getting the appropriate power. If the drive came with a Y-cable, use both USB connectors. Moreover, do not connect the drive through a USB hub, connect it directly to the Mac. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.
5. Check the USB cable
When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one.
6. Check the USB port of your Mac
If the problem still continues, try using a different USB port. Perhaps your Mac has two USB port - the back and front ones. Assuming the external hard drive is plugged in the front USB port, try to insert the drive to the back USB port.
7. Check for driver update
If the hardware seems to be OK, let's check the software that related to this disk problem - the disk driver. A driver is a software component that allows the operating system and a device to communicate with each other. If your driver files go missing, outdated, or turn corrupted due to any virus invasion or invalid operation, the WD My Passport drive will be not working, and the external hard drive won't mount on Mac.
Step 1: Click the Apple icon and select 'App Store…'
Step 2: Click Update (NOT UPGRADE!) to install a specific update or Update All to install all available updates.
Sometimes, WD My Passport for Mac driver, software, and WD disk tool are needed, especially when you want to open a WD My Passport for Mac drive that is locked. You can go to WD official website and download software for WD My Passport troubleshooting and for WD My Passport driver update.
How to fix WD My Passport for Mac hard drive not mounting error without losing data?
However, if WD My Passport for Mac hard drive still won't mount on Mac, the last solutions is to reformat the hard drive. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive.
If you haven't backed up important files, how can you recover files from the WD My Passport drive? It's high time to recover lost data from the unmounted hard drive first.
Step 1: Recover lost data from unmountable hard drive with iBoysoft Data Recovery for Mac
As for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. It can easily recover lost data from unmounted WD My Passport for Mac hard drive. This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from uninitialized hard drive. You can use this hard drive data recovery software on macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7.
1. Free download and install iBoysoft Data Recovery for Mac.
2. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive.
3. Click 'Scan' to search for all lost files on this drive.
4. Preview the listed scanning results, choose files we want, and click 'Recover' button to get them back.
Hopefully, you'll get all your files off after the WD My Passport is not working nor mounting.
Step 2: Fix WD My Passport for Mac drive not mounting error by reformatting
After getting lost files back, you can fix WD My Passport for Mac hard drive not mounting error by reformatting without worrying about losing data. This will reset the WD My Passport hard drive.
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1. Launch Disk Utility from Utilities.
2. Select the unmounted WD My Passport for Mac hard drive on the left part of the window.
3. Click the 'Erase' on the top of the Disk Utility window.
4. Complete the related information (name, format, scheme, etc.), then click the 'Erase' button.
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Conclusion
This article mainly talks about a WD My Passport for Mac hard drive not mounting issue, analyzing why this issue occurs. When WD My Passport for Mac is not working or corrupted, you can repair this disk error without losing files on this drive by the assistance of iBoysoft Data Recovery for Mac.
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For any questions or suggestions, please email us below.